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Terms & Conditions
Welcome to Aidisalam.com. These Terms & Conditions govern your use of our website and services. By accessing, browsing, or purchasing from our website, you agree to comply with the following terms. Please read them carefully.
1. General Use
By using this website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a parent or legal guardian.
You agree to use this website only for lawful purposes and in accordance with these terms.
We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice. Continued use of our website constitutes your acceptance of any changes.
2. Products & Services
All products, calibration services, and related content on Aidisalam.com are described as accurately as possible.
While we make every effort to ensure accuracy, we do not guarantee that descriptions, images, specifications, or pricing are error-free.
Aidisalam reserves the right to correct errors, update information, or cancel orders if any detail is inaccurate, even after an order has been placed.
3. Orders & Payments
Customers must provide accurate and complete information for orders, payments, and delivery.
By placing an order, you confirm that you are authorized to use the selected payment method.
All transactions are processed in a secure, encrypted environment.
We reserve the right to refuse, cancel, or limit orders suspected of fraud, unauthorized activity, or misuse.
4. Pricing & Availability
Prices are displayed in the applicable currency and may include or exclude taxes depending on your location.
Prices and availability of products/services are subject to change without notice.
In the event of a pricing error, Aidisalam reserves the right to cancel or adjust orders accordingly.
5. Shipping & Delivery
We process and ship orders according to our Shipping & Delivery Policy.
Delivery times are estimates and may vary based on location, customs, or courier delays.
Aidisalam is not liable for delays beyond our reasonable control.
6. Returns & Refunds
Our Returns & Refunds Policy applies to all product and service purchases.
Customers must review eligibility and follow the return procedure outlined on our Returns Policy page.
Certain items such as custom products, clearance items, and calibration services are non-refundable, except where defective or incorrect.
7. Calibration Services
All calibration services provided by Aidisalam are carried out in accordance with ISO/IEC 17025 standards or other applicable industry requirements.
Calibration certificates include measurement traceability, uncertainty, and compliance details.
Service fees for calibration are non-refundable once the service has been completed, unless errors or non-compliance are proven.
8. Intellectual Property
All content on this website, including text, images, graphics, logos, icons, and software, is the property of Aidisalam or its content providers.
Users may not copy, reproduce, distribute, or use content without prior written permission.
9. Privacy & Data Protection
By using this site, you agree to the collection and use of personal information as outlined in our Privacy Policy.
We are committed to protecting customer data with secure systems and processes.
10. Limitation of Liability
Aidisalam shall not be held liable for indirect, incidental, or consequential damages resulting from the use of our products or services.
Our total liability, whether in contract, warranty, or otherwise, shall not exceed the amount paid by the customer for the specific product or service.
11. Governing Law
These Terms & Conditions are governed by the laws of [Insert your country, e.g., Indonesia or UAE/USA depending on where you operate].
Any disputes shall be resolved in the courts of the governing jurisdiction.
12. Acceptance of Terms
By using Aidisalam.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.